Terms & Conditions
Hop On City Tours LLC
Last Updated and Effective: September 12, 2026
These Terms & Conditions (“Terms”) govern your use of HopOnCityTours.com and related websites, content, social media pages, and digital services operated by Hop On City Tours LLC (“Hop On City Tours,” “Company,” “we,” “our,” or “us”), collectively referred to as the “Services.”
Hop On City Tours is a travel discovery and information platform that helps users find tours, attractions, activities, and experiences offered by independent third-party providers.
Unless expressly stated otherwise, Hop On City Tours does not operate, provide, control, or fulfill the tours, attractions, activities, or experiences displayed on our website. We are not the booking provider or merchant of record for third-party experiences.
By accessing or using our Services, you agree to these Terms and our Privacy Policy.
1. Acceptance of Terms
By accessing or using HopOnCityTours.com, you agree to be bound by these Terms.
If you do not agree with these Terms, you should discontinue use of our Services.
We may modify these Terms periodically. Changes become effective when posted on HopOnCityTours.com. Your continued use of the Services after revised Terms are posted constitutes acceptance of those changes.
Questions may be directed to support@hoponcitytours.com.
2. Travel Discovery Service
Hop On City Tours provides information designed to help travelers discover and compare tours, attractions, activities, and other travel experiences.
Information displayed on our website may include:
- Tour and activity descriptions
- Images
- Prices or estimated prices
- Ratings and reviews
- Availability information
- Destination information
- Recommendations
- Links to third-party booking providers
Some of this information may be supplied directly by third-party providers or through third-party APIs.
We attempt to provide useful and accurate information but do not guarantee that third-party information is complete, accurate, current, or error-free.
3. Third-Party Bookings
When you select certain tours, attractions, or experiences on Hop On City Tours, you may be redirected to an independent third-party website or booking platform to complete your reservation.
Your booking is made with the applicable third-party provider and is subject to that provider’s terms and conditions.
This may include its:
- Booking terms
- Payment requirements
- Age restrictions
- Cancellation policies
- Refund policies
- Rescheduling policies
- Accessibility policies
- Participation requirements
- Waivers
- Safety requirements
Hop On City Tours does not establish or control these policies.
You are responsible for reviewing the applicable provider’s terms before completing your booking.
4. Prices and Availability
Prices, availability, schedules, descriptions, inclusions, exclusions, meeting locations, and other experience information may be supplied by third parties and can change without notice.
Prices displayed on HopOnCityTours.com may differ from prices ultimately displayed by the booking provider due to availability, dates, taxes, fees, currency conversions, promotions, dynamic pricing, or other factors.
The price and terms displayed by the booking provider when you complete your transaction control your purchase.
Hop On City Tours does not guarantee that any particular experience, price, departure time, promotion, or availability displayed on our website will remain available.
5. Payments
Unless expressly stated otherwise for a particular product or service, Hop On City Tours does not process payments for third-party tours and experiences displayed on our website.
Payment information is provided directly to the applicable third-party booking provider.
Hop On City Tours generally does not receive or store your complete payment-card information for those transactions.
Any payment dispute relating to a third-party booking is subject to the applicable booking provider’s terms and procedures.
6. Cancellations, Changes and Refunds
Hop On City Tours does not establish a universal cancellation or refund policy for experiences offered by third parties.
Each experience may have different cancellation, refund, rescheduling, and no-show requirements.
Before purchasing an experience, you should review the cancellation policy displayed by the booking provider.
Requests involving cancellation, modification, refunds, credits, missed experiences, or booking problems generally must be handled through the provider with whom the reservation was made.
Hop On City Tours cannot guarantee that a third-party provider will approve a cancellation, refund, credit, or modification.
7. Affiliate Relationships
Hop On City Tours participates in affiliate and referral programs.
Some links on our website are affiliate links. If you follow one of these links and complete a qualifying booking or purchase, Hop On City Tours may receive a commission or referral fee at no additional cost to you.
Affiliate compensation helps support the operation of HopOnCityTours.com.
Our receipt of affiliate compensation does not increase the contractual obligations of Hop On City Tours with respect to an experience provided or booked by an independent third party.
8. Third-Party Providers
Tours and experiences displayed through Hop On City Tours may be operated by independent tour operators, attractions, transportation providers, restaurants, venues, guides, activity providers, and other businesses.
These providers are independent entities and are not employees, agents, or representatives of Hop On City Tours unless expressly stated otherwise.
Hop On City Tours does not control their operations and is not responsible for their acts or omissions, including matters involving:
- Tour operation or cancellation
- Transportation
- Safety
- Customer service
- Accessibility
- Venue operations
- Food or beverages
- Equipment
- Weather-related changes
- Delays
- Lost property
- Injuries
- Refund decisions
Any claim relating directly to an experience should generally be addressed to the company that provided or booked that experience.
9. User Responsibilities
When using our Services, you agree not to:
- Violate applicable laws or regulations
- Misrepresent your identity
- Engage in fraudulent or deceptive activity
- Interfere with the operation or security of the website
- Attempt unauthorized access to our systems
- Introduce malware or malicious code
- Use our Services for unlawful purposes
- Scrape, harvest, or systematically collect website data without authorization
- Reproduce or commercially exploit protected Hop On City Tours content without permission
- Infringe the intellectual-property rights of Hop On City Tours or others
We may restrict or terminate access to our Services when reasonably necessary to protect the Company, our users, our partners, or our systems.
10. Travel and Participation Responsibilities
You are responsible for determining whether an experience is appropriate for you and anyone traveling with you.
This includes reviewing applicable:
- Age requirements
- Health or fitness requirements
- Accessibility information
- Identification requirements
- Clothing or equipment requirements
- Transportation arrangements
- Meeting locations and arrival times
- Weather conditions
- Local laws and regulations
- Visa, passport, or travel-document requirements
You are responsible for arriving at the correct location and time and complying with the operator’s participation requirements.
11. Reviews, Ratings and Recommendations
Hop On City Tours may display ratings, reviews, rankings, recommendations, “best of” selections, featured experiences, or other editorial content.
Such information is provided for travel-planning purposes and should not be interpreted as a guarantee that a particular experience will meet your expectations.
Recommendations may be based on factors such as popularity, ratings, traveler interest, destination relevance, availability, editorial judgment, or commercial relationships.
Where required by applicable law, we will disclose material commercial or affiliate relationships.
12. Intellectual Property
Hop On City Tours names, branding, logos, website design, original written content, graphics, and other original materials are owned by or licensed to Hop On City Tours LLC and may be protected by copyright, trademark, and other intellectual-property laws.
Certain photographs, descriptions, trademarks, logos, reviews, and other materials displayed on the website may belong to third-party providers and are used under license, authorization, API terms, or other applicable rights.
You may use our website for personal, non-commercial travel-planning purposes.
You may not reproduce, republish, distribute, modify, sell, scrape, or commercially exploit protected content without authorization from the applicable rights holder.
13. Third-Party Websites
Our Services contain links to third-party websites that Hop On City Tours does not own or control.
We are not responsible for the content, security, availability, privacy practices, terms, products, services, or business practices of those websites.
A link to a third-party website does not constitute a guarantee or warranty by Hop On City Tours regarding that website or its services.
Your use of a third-party website is governed by that provider’s terms and policies.
14. Disclaimer of Warranties
To the fullest extent permitted by applicable law, Hop On City Tours provides its website and Services on an “as is” and “as available” basis.
We do not warrant that:
- Website information will always be accurate or current
- Every experience displayed will remain available
- Prices will remain unchanged
- Third-party providers will perform an experience as described
- The website will operate without interruption or errors
- Third-party services will meet your expectations
Nothing in these Terms excludes warranties or rights that cannot lawfully be excluded.
15. Limitation of Liability
To the fullest extent permitted by applicable law, Hop On City Tours LLC and its officers, employees, contractors, affiliates, and representatives will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages resulting from your use of the Services or your interaction with an independent third-party provider.
Hop On City Tours is not responsible for losses arising from the acts or omissions of independent tour operators, booking platforms, attractions, transportation companies, venues, or other third-party providers.
Nothing in these Terms limits liability that cannot legally be limited or excluded under applicable law.
16. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Hop On City Tours LLC and its officers, employees, contractors, and affiliates from claims, damages, liabilities, losses, and reasonable expenses arising from:
- Your misuse of our Services
- Your violation of these Terms
- Your violation of applicable law
- Your infringement of another person’s rights
17. Force Majeure
Hop On City Tours will not be responsible for delays, interruptions, or failures caused by circumstances reasonably beyond our control, including severe weather, natural disasters, government actions, telecommunications failures, internet outages, labor disputes, emergencies, or failures of third-party systems.
Third-party experience providers may maintain their own force-majeure policies applicable to individual bookings.
18. Governing Law and Disputes
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles, except where applicable law requires otherwise.
Any dispute concerning these Terms or the Hop On City Tours Services will be subject to applicable federal and Florida law.
19. Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.
Failure by Hop On City Tours to enforce a provision of these Terms does not constitute a waiver of that provision or any other right.
20. Entire Agreement
These Terms, together with our Privacy Policy and any additional terms expressly presented through the Services, constitute the agreement between you and Hop On City Tours regarding your use of the Services.
Terms imposed by a third-party booking provider constitute a separate agreement between you and that provider.
21. Changes to These Terms
We may update these Terms as our Services, business relationships, or applicable laws change.
The updated Terms will be posted on HopOnCityTours.com with a revised Last Updated and Effective date.
Continued use of our Services following an update constitutes acceptance of the revised Terms to the extent permitted by applicable law.
Contact Us
Hop On City Tours LLC
8015 International Drive, Suite #271
Orlando, Florida 32819
United States
Email: support@hoponcitytours.com
Phone: (844) 407-TOUR
Website: HopOnCityTours.com